Privacy Policy

Last updated: [Insert Date]

This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit
https://yodavida.com (“Website”) and interact with our services.

Our business is based in Santa Fe, Veraguas, Panama, and we operate internationally.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Who We Are

YodaVida is a center focused on wellness, nature, and personal development. Through our website, we offer:

• Booking services
• Newsletter subscription
• Contact forms
• Information about events and activities
• Data collection to improve our services and content

2. What Data We Collect

We collect various types of data depending on how you interact with our site.

2.1 Personal Data You Provide

• Bookings: name, surname, email, phone number, preferred dates, specific requests, etc.
• Contact Forms: name, email address, and message content.
• Newsletter: email address and your explicit consent to receive marketing communications.
• Other voluntary information shared during conversations or service use.

2.2 Automatically Collected Data

• IP address
• Browser type and operating system
• Access date and time
• Pages visited and time spent
• Referring URLs
• Cookies and similar technologies (see Cookie section)

3. Purposes of Processing

We use your data for the following purposes:

• To process bookings and requests
• To provide customer support
• To send promotional and informational emails (with consent)
• To improve user experience and website functionality
• To analyze traffic and optimize content
• To comply with legal, regulatory, and tax obligations

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

For users from the European Union, we process personal data based on the following legal grounds (in accordance with the GDPR):

• Consent: for newsletters and marketing communications
• Contractual necessity: to handle bookings and requests
• Legal obligation: for tax and regulatory compliance
• Legitimate interest: to improve services, ensure security, and prevent abuse

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. For example:

• Contact data: up to 24 months after last interaction
• Booking data: up to 5 years for tax purposes
• Newsletter data: until consent is withdrawn

You can request deletion of your data at any time.

6. Sharing with Third Parties

We only share your data with trusted service providers acting on our behalf, such as:

• Web hosting providers
• Email marketing platforms (e.g., Brevo, Mailchimp)
• Web analytics tools (e.g., Google Analytics)
• Booking system providers
• Public authorities, if legally required

7. International Transfers

As we operate from Panama and use international tools, your data may be transferred to and stored in countries outside your own jurisdiction, including outside the European Economic Area (EEA).
We take all necessary measures to ensure an adequate level of protection for international data transfers, in accordance with applicable privacy laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• File a complaint with a supervisory authority

To exercise your rights, contact us at: privacy@yodavida.com

9. Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration, including:

• Secure HTTPS connections
• Regular backups
• Access control and staff training
• Industry-standard data encryption where appropriate

10. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze traffic, and personalize content.
For detailed information, please refer to our Cookie Policy.

You can manage your cookie preferences via the consent banner shown during your first visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
If you believe that a minor has provided us with data, please contact us and we will promptly delete it.

12. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Updates will be posted on this page with a revised effective date.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your data.

13. Contact Information

For any questions, requests, or concerns regarding your personal data:

YodaVida
Santa Fe, Veraguas, Panama
📧 Email: info@yodavida.com (or privacy@yodavida.com)
🌐 Website: https://yodavida.com